1) Send your request by email to : firstname.lastname@example.org – Françoise Balter
2) You will receive a technical form to fill and get it back signed
3) After reading your form, we will contact you should we need more information
4) Then, you will receive the quote and the « service proposal » to sign
5) Your order will integrate our planning of production, when we will receive :
– the purchase order,
– the service proposal signed,
– the material (plasmid, DNA, aliquot of virus)
then we will give you a timing.
6) During production, you will receive news about your vectors regularly
7) Finally, when the vector will be ready to be sent, a date for invoice will be proposed and the shipment organized by ourselves (as your prefer)
8) When you will receive the samples, a purchase order from the Hospital of Nantes will be sent
9) You will receive a second purchase order from the transporter
We archive all the production dossiers, necessary if you need informations on old productions.
You can contact us by phone : 02/28/08/04/40 or by email (above)